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How your model is adapted, per work area.

Each work area shows how your model is being fitted to it, so nothing changes unseen.

Persistent intelligence. It runs Read-only.

One model, fitted differently to every desk, and all of it in view.

The helpdesk shows your model answering in short steps, with a link to the guide.

Step 1 of 4: Helpdesk

Open a work area and see its whole fit.

Each work area shows the persona, rules, sources, answer format and skills your model works with there.

Step 1 of 5: Persona

The persona: a helpful sales engineer.

Every change to a fit shows, with its date.

As your team adjusts a work area, or a skill is added or removed, the change appears in that work area with the day it happened.

Step 1 of 4: March

In March, the quotes format changes to three options.

You can read every change to the fit.

With Duplex, each part of the fit is written down per work area, in words your team can read. A fine-tuned model changes inside its weights, where nobody can read it.

Step 1 of 4: In its area

It shows in the work area it changed.

See it on your own work.

From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.

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