Duplex makes room for thermostats, then heat pumps, and boiler questions are answered as before.
Step 1 of 4: The start
Room to grow when the work does.
New kinds of work never hit a ceiling, and everything Duplex already knows goes on working.
Operational intelligence. It runs Automatically, when the work needs room.
On launch day, yesterday’s answers still work.
On the day a new product goes live, its questions go to your AI until answers are confirmed, and everything Duplex already knows carries on.
Step 1 of 3: A boiler
A boiler question on launch morning is answered by Duplex, as it was the day before.
A year of new products, and no ceiling.
Every new product brings new kinds of work. Duplex makes room each time, and what it learned first keeps working.
Step 1 of 4: January
January: Duplex learns questions about boilers and annual services.
Growth that builds on what it already knows.
Each time Duplex makes room for new work, everything it learned before still works, and nothing is retrained.
Step 1 of 5: New work
New kinds of work are learned as they arrive.
Stays fast and sound as it grows.
Duplex makes room as the work grows, stays fast as it learns, and checks itself before it answers.
- Room to grow when the work doesNew kinds of work never hit a ceiling, and everything Duplex already knows goes on working.
- Growth undone if it made things worseGrowth never has to cost accuracy: if it made answers worse, it can be undone.
- Keeps up as the work slowly shiftsWhen customers start asking things a little differently over months, answers stay right without retraining.
- An adjustment undone if it does not holdA change that does not hold up can be rolled back, and the answers that worked return.
- Stays compact and fast as it growsAnswers stay as fast months in as on the first day, however much Duplex has learned.
- A restore point before every risky changeAny risky change can be undone, back to the moment before it.
- Checked before it answersDuplex checks itself after every major change, so a damaged or half-finished update never reaches your team.
See it on your own work.
From your own assistant to every agent your company runs, a pilot puts Duplex on your own work, with the measures agreed before it begins.